NAJM PLAYER · Samsung Tizen
Support
When contacting support
To help us identify the TV and issue, include the following when available:
- the 11-digit NAJM Device ID shown in the app;
- NAJM PLAYER version/build;
- Samsung TV model and Tizen version;
- a short description of the problem and the steps that reproduce it.
Do not email your IPTV password. If a credential-related issue needs investigation, we will provide safer troubleshooting steps.
Account and local data
You can remove an account/playlist from NAJM PLAYER or sign out from Settings to clear account-bound local data and cached content associated with that account from the TV.
Privacy requests
For privacy questions or requests to access, correct, or delete NAJM-controlled server-side data, email iinajm19999@gmail.com. Include your 11-digit NAJM Device ID when relevant. Do not include your IPTV password.
Media services
NAJM PLAYER is a media player. Playback availability, channel uptime, codec support, and catalogue content can also depend on the media provider configured by the user and on the capabilities of the TV model.